Dealing with abusive content online

We want all AOL users to enjoy their time online, and we provide various tools and standards to allow you to make the most of your online experience.

If you encounter abusive or inappropriate conduct when online, we encourage you to report it so we can ensure that action is taken.

Online safety

- Keep safer online
- Online safety for kids
- Set parental controls

Unpleasant and offensive behaviour on AOL

If you witness another AOL user behaving inappropriately, you can report it using the Notify AOL button that appears across the service. If there is no button available, please use AOL Keyword: Notify AOL.

For more information on blocking offensive users, read our common questions about safety and security.

Illegal content

If you encounter illegal content on the internet, including images of child abuse, you should report it to the Internet Watch Foundation.

Suspicious behaviour with or towards a child

If you encounter any suspicious behaviour online with or towards a child, please report it to the Child Exploitation and Online Protection Centre by clicking the button on the right.

For more information on how AOL teams up with others to deal with illegal content online, visit our public policy information pages.